The Economics of Content?

I recently read the book Wikinomics: How Mass Collaboration Changes Everything by Don Tapscott and Anthony Williams. The book emphasizes and provides examples of how some segments of the economy have been shifting from traditional models for product and service development to open, collective review and discussion, with users, with field experts, with prosumers and pundits. Learning about the market by learning from the market to discover more faster. Of course the book offers this advice: If you don’t learn to do this, your present model may soon be displaced. I read the book near the end of the writers’ strike. The Writers Guild of America is two labor unions, WGA East and WGA West, of tv and film writers, and employees of television and radio news. Many of these writers are self-employed, contributing value to the projects they work on, and being compensated when and where their unique skills are needed. WGA members argued they deserve earnings from new ways of distributing and airing their projects. I’m an economist by training, and it was this idea of the lasting value of creative content swirling in my mind as I read Wikinomics… Wikipedia is a non-profit organization that employs fewer than 15 full-time employees. The rest of the organization, more than 15,000 content creators, volunteer their experience, expertise and time without any form of monetary compensation. I give Wikipedia something — content and editing — they give me nothing and in return they take my content and editing and give it to the world for free. You have to ask the question, why is this army of volunteers willing to do this, and is it sustainable? And, of course Wikipedia is just one example of hundreds of thousands of sites and sources dependent upon the free development and distribution of terrific content. And some not-so-terrific content, of course, but the good stuff does rise to the top… So, if you extrapolate out a sufficient period of time, is it possible that the tens of thousands of volunteer internet contributors could one day go on strike as the members of the Writers Guilds Of America did? Could walk off the job? Stop populating the worlds’ encyclopedia? Stop posting? It is no coincidence that trends such as open source, social networking and on-line collaboration were initiated in countries with developed economies. Wealth makes open collaboration and free creative output possible. The operating model of Wikipedia and sites like it are based on the assumption that the volunteer contributors are sufficiently wealthy and require no form of compensation for their inputs. Take away the basis of wealth and either the volunteer army would go away or they would start demanding compensation for this work. Developed countries host economies of organizations; small, medium and large but still mostly organizations. These organizations employ individuals and provide stability to their employees in the form of salaries and benefits. This stability allows a huge segment of our population to pursue tangent interests. “Volunteerism” is made possible through this system. And is, arguably, paid for by employers. These volunteer initiatives might make a country more livable and interesting and attractive for an employee base, but you can rarely trace volunteer effects back to a tangible increase in an employer’s business value. It’s hard to imagine a future in which television and film and news writers volunteer their creative product, for no compensation, their standard of living supplied by other organizations with no direct connection to the production industry. While working or during free time the writers would submit, collaborate, refine, and edit work that would then be used by the studios. The writers would expect nothing in return and do this as a labor of love. Is THAT day coming? Not soon. Economics by definition is the study of choices. Volunteer contributors are making choices now, from positions of relative wealth. Will they some day name and receive a higher value for their contributions? It is not conceivable that our economy of organizations or the actual volunteer contributors will indefinitely provide free resources for the development of public sites and resources. Eventually, these public sites will have to begin competing for resources and compensating these resources for their time, talent, and expertise. How will that competition play out, and how will creators fare? It’s going to be interesting. Am looking forward to Long-tail guru Chris Anderson’s point of view, in his new book, Free. He tickles us with it here and, of course, here. I’ll be interested to see if Web 3.0 or 4.0 or 5.o will find a sustainable economic model. I would hate to be around when the Wikipedia writers and bloggers all go on strike.
The Economics of Content?
Chris Taylor
Strategist
Chris Taylor cares about the numbers. Your numbers, specifically.

Comments

You touch on the content side of this Chris but I would be curious if you feel the same way about open source initiatives in general. Granted, they are maintained and improved by the base that you are talking about (that are wealthy enough to have the time to do it), but I see nothing suggesting a lessening of the trend, rather the trend seems to be up. 20 years ago if I told you (as an economist) that I have a business model based on challenge, mastery and contribution (what has been coined ‘purpose motivation’) and that it was going to drive lots of technically competent people to volunteer their time and the product that they produce is going to be free. You probably would have thought that I was crazy, but I think that we see that in a number of initiatives today. We are purpose maximizers as well as profit maximizers, and I think that purpose is an important part of why this business model is even conceivable. It’s when purpose runs afoul of profit that issues arise and this model begins to fail, which I think is where you are headed on the content side of this argument. The question is … will it ever fail or will it continually be renewed by whomever sits in the “wealthy enough and educated enough to contribute” seat. My feeling is that it will not fail and that this is a new economic model to be taken into account just as the digital transformation is forcing us to reevaluate and work with a stretched concept of supply and demand. I haven’t given any serious thought to this, these are just notions and in terms of economics I have very little acumen.
Uh oh, Wikipedia better read their content and never, ever start selling ad space. From the article above: “Many societies have strong prohibitions against turning gifts into commodities or capital. Anthropologist Wendy James writes that among the Uduk people of northeast Africa there is a strong custom that any gift that crosses subclan boundaries must be consumed, rather than invested.[5] For example, an animal given as a gift must be eaten, not bred. However, as in the example of the Trobriand armbands and necklaces, this “perishing” may not consist of consumption as such, but of the gift moving on. In other societies, it is a matter of giving some other gift, either directly in return or to another party. To keep the gift and not give another in exchange, though, is reprehensible. “In folk tales,” Hyde remarks, “the person who tries to hold onto a gift usually dies.”[6] A true gift economy normally requires gift exchange to be more than simply a back-and-forth between two individuals. A Kashmiri tale tells of two Brahmin women who tried to fulfill their obligations for alms-giving simply by giving alms back and forth to one another. On their deaths they were transformed into two poisoned wells from which no one could drink, reflecting the barrenness of this weak simulacrum of giving.[7]” (smile)
Funny how things can just be in the air… After reading your post, I came home to find a spanking new copy of Lewis Hyde’s The Gift, which was a gift to my husband from a former student. Hyde’s amazing book talks about the “gift economy”: http://en.wikipedia.org/wiki/Gift_economy …that exists alongside other economies at work in our world. I’ve been trying to come up with a good answer for you, Chris, about why people would choose to give so much away, and I should have something to say about that, but I have never had words for it… I suspect and hope and think the answer lies somewhere in this other economy, which doesn’t seem to depend on wealth to exist… except the gifts do get more prolific and pretty the more we have to spend… I want to read The Gift, and Hyde’s other book, Trickster Makes the World, which probably has very direct lessons for what we try to do around here… Maybe we need a PD bookclub… hmm..